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Every ticket you have raised with Oslo Trade, with its full reply thread and resolution time.
Total Tickets
6
Since 12 Aug 2026
Open
1
Awaiting our reply
Resolved
5
Closed successfully
Avg. Resolution
1d 6h
Across all tickets
All Tickets
| Ticket | Subject | Category | Priority | Created | Last Update | Replies | Status | |
|---|---|---|---|---|---|---|---|---|
| #TKT-2094 | Withdrawal not received in wallet | Withdrawal | HIGH | 10 Sep 2026 | 11 Sep 2026 | 2 | OPEN | View |
| #TKT-2061 | KYC document rejected — reason? | KYC | NORMAL | 04 Sep 2026 | 05 Sep 2026 | 3 | RESOLVED | View |
| #TKT-2018 | Level income not showing for L1 | Income | NORMAL | 29 Aug 2026 | 30 Aug 2026 | 4 | RESOLVED | View |
| #TKT-1977 | Referral link opens blank page | Team / Referral | LOW | 22 Aug 2026 | 23 Aug 2026 | 2 | RESOLVED | View |
| #TKT-1940 | Unable to enable two-factor authentication | Account & Security | NORMAL | 17 Aug 2026 | 18 Aug 2026 | 3 | RESOLVED | View |
| #TKT-1902 | Deposit credited but package still inactive | Deposit / Funding | HIGH | 13 Aug 2026 | 14 Aug 2026 | 5 | RESOLVED | View |
Ticket #TKT-2094
OPENWithdrawal not received in wallet
HIGH
You · 10 Sep 2026, 14:08 UTC
I requested a withdrawal of $0.00 on 9 September and the amount was debited from my wallet, but nothing has arrived at my USDT address yet. Transaction reference TXN-0009142.
Oslo Trade Support · 10 Sep 2026, 18:22 UTC
Thanks for writing in. The payout is queued in our 24–48 hour settlement window and the on-chain hash will appear in Fund History once broadcast. Could you confirm the last six characters of the receiving address?
You · 11 Sep 2026, 09:15 UTC
Confirmed — the address ends in …9F2QKD. Please update me once it is broadcast.
Ticket Information
Ticket Number#TKT-2094
StatusOPEN
PriorityHIGH
CategoryWithdrawal
TransactionTXN-0009142
Created10 Sep 2026, 14:08
Last Update11 Sep 2026, 09:15
Assigned DeskPayments